Testimonials




On Hold Music

Project Manager at Virgin Active Head Office

“We have been working with Impact on Hold Ltd for over a year and they have worked as a great partner for our business in helping us deliver a great service to our members. They are quick to react to areas for improvement that we look at and can always provide a solution which helps us as a business.”           

Hold Messages

Assistant Manager—Travis Perkins (Carlisle Branch)

“We wouldn’t want to change from having a scripted message as it has in the past helped to build our customers’ awareness. We’ve had customers ask about products they’ve heard about after coming off hold such as bathrooms that they didn’t know we did and have then gone through to our department and bought products.”

 

On Hold Music

Campaign Support Manager- Saab UK Head Office

“In the four years I have been working with Impact on Hold I have found them to be professional in all areas. 
Always prompt in meeting our deadlines, delivering first class support when required and good quality recordings.”

PH Audio

Managing Director – Teamsales

“Impact on Hold has been providing us with an on-hold marketing solution for nearly a year. It has been an exceptional service with no problems at all with the equipment and we have had our productions updated quickly. We’ve been complemented by our customers who have been on hold on our professional image and customer service as we handle all of our customers to the best standard possible, which this service makes it much easier to do. We would not hesitate to recommend Impact on Hold to any of our clients or friends for any messaging-on-hold requirements or in-store marketing solutions.”